Privacy Policy

1. Who we are

Prestige Wealth is a group of Financial Adviser Representatives under PFPFA Pte Ltd (UEN 202008481K), 10 Anson Road #15-19, Singapore 079903. This policy covers the Prestige Wealth member portal and the Prestige Wealth mobile app (together, the “Service”).

The Service is a members-only workspace for our advisers. There is no public sign-up: accounts are created and removed by our administrators.

2. Information we collect

Account information: your name, email address, and role within the group, provided when an administrator creates your account.

Content you add: lead and contact records you enter or import (such as names, phone numbers, and companies) and photos you choose to capture or upload (such as name-card photos).

Usage and security records: sign-in events and basic technical logs used to keep the Service secure.

3. Camera and photos

The mobile app uses the camera only when you start a capture (for example, photographing a name card). Images are uploaded to secure storage tied to your account. The app does not access the camera, microphone, or photo library in the background.

4. Biometric sign-in

If you enable biometric sign-in on the mobile app, your fingerprint or face data is processed entirely on your device by the operating system. Biometric data is never transmitted to, or stored on, our servers.

5. How we use information

We use the information above to operate the member portal (authentication, content library, lead management, bookings), to secure the Service and audit access, and to support members. We do not sell personal data, and we do not use it for third-party advertising.

6. Storage, security and transfers

Data is stored with our hosting and database providers and is encrypted in transit (TLS) and at rest. Access within the Service is restricted by role-based rules, so members only see the records their role allows. Our providers may process data on servers outside Singapore; where they do, we rely on their contractual data-protection commitments, consistent with the PDPA’s transfer obligations.

7. Sharing

We share personal data only with the service providers that host and operate the Service on our behalf, and where required by law or regulation. We do not sell or rent personal data.

8. Retention and deletion

We keep personal data for as long as your membership is active or as needed for legitimate business and legal purposes, after which it is deleted or anonymised. Because accounts are administered centrally, you can request account deletion or removal of specific records by contacting us at the address below; we will action verified requests within a reasonable time.

9. Your rights

Under Singapore’s Personal Data Protection Act (PDPA), you may request access to, or correction of, personal data we hold about you, and you may withdraw consent for its continued use, subject to legal and contractual limits. Send requests to our data protection contact below.

10. Changes and contact

We may update this policy from time to time; the effective date above reflects the latest revision. Questions and PDPA requests: prestige-wealth@pfp-fa.com, or PFPFA Pte Ltd, 10 Anson Road #15-19, Singapore 079903 (+65 6331 6962).